Job Summary

The Sales & Marketing Project Manager is a cross-functional project leader responsible for translating business priorities into executable plans and driving strategic initiatives from concept through completion. This role combines disciplined project management with business acumen, analytical thinking, creative problem solving, and process improvement. The Project Manager works across Sales, Marketing, Operations, Supply Chain, Finance, Customer Service, Creative/Packaging, and other business functions to establish priorities, coordinate resources, manage dependencies, resolve obstacles, and maintain accountability. The successful candidate is expected to operate with appropriate independence, identify gaps and risks, evaluate alternatives, constructively question assumptions, and bring forward practical recommendations rather than simply track tasks. The role requires the ability to manage detail while maintaining a clear view of broader business objectives and outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, Project Management, Operations, or a related field preferred; an equivalent combination of education and relevant experience may be considered.
• Four or more years of progressive experience in project management, business operations, commercialization, marketing operations, sales operations, or a related discipline.
• Demonstrated experience managing multiple concurrent, cross-functional projects with competing priorities and dependencies.
• Experience supporting Sales and Marketing organizations; experience in consumer products, CPG, manufacturing, food/pet products, retail, or distribution is preferred.
• Strong business judgment, analytical thinking, critical thinking, and structured problem-solving skills.
• Ability to work with general direction, independently gather information, evaluate options, and recommend a path forward on matters of significance.
• Strong organizational, prioritization, time-management, and follow-through skills with a high level of attention to detail.
• Excellent written, verbal, meeting-facilitation, and presentation skills, including the ability to communicate effectively with both working teams and executive leadership.
• Ability to influence, drive accountability, and build alignment across functions without relying on direct authority.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word, and experience with project/workflow management platforms.
• Experience with Power BI, Tableau, or similar reporting tools is preferred. Familiarity with workflow automation, AI-enabled productivity tools, or emerging business technology is a plus.
• PMP or other relevant project-management certification is preferred but not required.

Essential Functions & Responsibilities:
Project & Portfolio Management:

• Lead and manage cross-functional sales, marketing, business development, and operational projects from initiation through completion.
• Translate business objectives into clear project scopes, deliverables, timelines, milestones, owners, dependencies, budgets, and success criteria.
• Maintain visibility across multiple active projects and help prioritize work based on business impact, urgency, resource availability, and strategic objectives.
• Facilitate project meetings and ensure decisions, action items, owners, and due dates are clearly documented and followed through to completion.
• Monitor progress, identify critical-path risks and resource constraints, and proactively coordinate mitigation or escalation before timelines or outcomes are materially affected.
• Maintain accurate project documentation, decision logs, status reporting, and project records appropriate to the scope and complexity of each initiative.
• Conduct project closeout or retrospective reviews when appropriate and convert lessons learned into repeatable improvements.

Business Problem Solving & Strategic Support:

• Develop a working understanding of the company’s products, customers, channels, business processes, and strategic priorities in order to connect project activity to business outcomes.
• Clarify ambiguous requests, identify missing information, break complex issues into actionable workstreams, and establish a practical path forward.
• Independently research unfamiliar topics, gather stakeholder input, evaluate alternatives, and present recommendations, tradeoffs, and risks to leadership.
• Constructively question assumptions and propose alternative approaches when a different solution may improve efficiency, quality, timing, cost, or business impact.
• Identify opportunities outside the immediate project scope that may improve execution, reduce recurring problems, or support broader business objectives.

Sales, Customer & Commercialization Support:

• Coordinate new product launches, product changes, customer rollouts, distributor initiatives, promotional programs, and other commercial projects across required functions.
• Develop integrated launch and customer timelines that identify critical approvals, dependencies, deliverables, and launch-readiness requirements.
• Support Sales planning meetings, customer presentations, business reviews, and internal deliverables by coordinating inputs, owners, deadlines, and follow-up.
• Develop or improve tools, templates, reporting, and processes that increase Sales productivity, visibility, and consistency.
• Track relevant project, launch, customer, and sales performance indicators and surface risks or opportunities requiring action.

Marketing & Creative Coordination:

• Manage marketing and creative project timelines from initial brief through execution, including dependencies, reviews, approvals, and final delivery.
• Coordinate with Marketing, Creative/Packaging, Digital, Sales, Product Development, external agencies, and vendors to keep deliverables aligned with business objectives and brand requirements.
• Support trade shows, customer presentations, product launches, campaigns, promotional events, sales collateral, and other marketing initiatives as assigned.

. Identify opportunities to improve creative and marketing workflows while maintaining quality, brand consistency, and appropriate approvals.

Cross-Functional Collaboration & Team Workflow:

• Serve as a primary project liaison among Sales, Marketing, Operations, Supply Chain, Finance, Customer Service, Creative/Packaging, executive leadership, and other stakeholders.
• Partner with the Director of Business Development to track team priorities, deadlines, and cross-functional dependencies, proactively identifying and resolving workload conflicts.
• Create clarity around ownership, decision-making, responsibilities, and next steps when projects involve multiple stakeholders or competing priorities.
• Drive accountability professionally and constructively while maintaining productive working relationships across departments and levels of the organization.
• Handle confidential, customer-sensitive, and commercially sensitive information in accordance with company policy and business requirements.

Reporting, Analytics, Process Improvement & Innovation:

• Prepare concise project dashboards and executive-level status reports that communicate progress, risks, decisions, required actions, and business impact.
• Analyze project outcomes, budgets, expenditures, KPIs, and available business data to identify trends, performance gaps, risks, and improvement opportunities.
• Develop standardized project-management processes, templates, playbooks, and workflow controls that improve consistency and visibility.
• Map and evaluate existing processes to identify bottlenecks, duplicate work, unnecessary complexity, communication gaps, and root causes of recurring issues.
• Recommend and help implement practical process improvements that increase speed, accountability, accuracy, scalability, or collaboration.
• Evaluate appropriate project-management tools, reporting solutions, workflow automation, and AI-enabled productivity tools that may improve business efficiency, while considering accuracy, confidentiality, security, and company policy.
• Measure the effectiveness of implemented improvements and adjust processes when results do not meet the intended business objective.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• This position is primarily an on-site/in-office role and routinely requires the use of a computer and standard office equipment.
• Occasional travel may be required for customer meetings, trade shows, company events, or other business needs.
• Event or project support may occasionally involve moving or transporting materials weighing up to 30 pounds.
• Reasonable accommodations will be provided to qualified individuals as required by applicable law and consistent with company policy.

SAFETY & RISK MANAGEMENT:

• Adhere to all safety policies, rules, and standard operating procedures established by Pets Global, Inc.
• Maintain a safe work environment and promptly identify, correct when appropriate, and report unsafe conditions or hazards.
• Report workplace injuries and accidents to the appropriate supervisor or Human Resources in accordance with company policy.
• Immediately report observed unsafe acts or conditions to the appropriate supervisor or Human Resources.
• Comply with company fitness-for-duty, substance-use, and workplace-safety policies in a manner consistent with applicable law.

Join us as a Sales & Marketing Project Manager where your leadership will shape innovative programs that elevate our brand presence while supporting our mission to improve pet health worldwide!

Pay: $80,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person